VedicMarriage
Delete your VedicMarriage account
This page explains how members can request permanent account deletion on VedicMarriage.com, what happens during the grace period, and which data is removed versus retained for legal and tax obligations.
Permanent deletion timeline
There is no separate "wipe now" button. Choosing Delete account starts permanent deletion. Personal matrimony data is erased after the grace period; a few legal records are hard-deleted later on a fixed schedule.
- Day 0 — Confirm: OTP + exit feedback schedules permanent deletion. Access is locked immediately.
- Days 1–14 — Grace: you may restore. If you do nothing, deletion proceeds automatically.
- After day 14 — Permanent for you: profile, contacts, live photos, your side of messages/matches, sessions, notifications, and activity data are anonymized or deleted. The account cannot be restored.
- Later hard-delete: verification archives (90 days), audit logs (365 days), support records (up to 3 years), and payment/subscription rows (up to 8 years) are purged when their retention ends. Payment contact PII is scrubbed at day 14.
How to request deletion
- Sign in to your VedicMarriage account at /login.
- Open Account settings (/account/settings).
- Choose Delete account in the danger zone.
- Confirm with the OTP sent to your registered contact, and submit the short exit feedback form.
- Your account enters a 14-day grace period. You can sign in again and restore the account before the deadline.
- After the grace period ends, VedicMarriage permanently anonymizes your profile, photos, and related personal data. Sign-in is no longer available for that account.
What happens after you confirm
- Immediately (T0): sessions are revoked, discovery is hidden, subscriptions stop renewing, and write access to matches and messages is locked.
- During the 14-day grace: you may restore the account from the pending-deletion screen, or contact support about the deletion request.
- After grace (T2): profile and contact details are anonymized; photos and verification files are archived then purged on schedule; messages and matches are anonymized on your side while partners keep their own thread context.
- VedicMarriage aims to complete verified erasure within 30 days of a confirmed deletion request (DPDP industry practice), counting the grace window and nightly processing.
Data that is deleted or anonymized
| Category | Action | When |
|---|---|---|
| Profile & contact details | Anonymized / erased | After 14-day grace |
| Photos & gallery | Removed from live profile; archives purged | After grace; archives within 90 days |
| Messages you sent | Anonymized (partner thread kept) | After 14-day grace |
| Matches & discovery | Hidden, then anonymized | Immediate hide; anonymize after grace |
| Sessions & devices | Revoked, then deleted | Immediate; hard-delete after grace |
| Push tokens & in-app notifications | Removed / deleted | Immediate and after grace |
| Activity analytics tied to you | Deleted | After 14-day grace |
Data that may be retained
Some records are kept only as long as required for tax, accounting, fraud prevention, chargebacks, or other legal obligations. Contact identifiers on payment rows are scrubbed when your account is anonymized.
| Category | What we keep | Retention |
|---|---|---|
| Payments & subscriptions | Transaction IDs, amounts, status, plan references (not live profile PII) | Up to 8 years after anonymization, then purged |
| Support tickets | Anonymized ticket records | Up to 3 years |
| Verification file archives | Archived blobs under an anonymized path | 90 days, then deleted |
| Security / audit logs | Operational logs needed for integrity | 365 days |
Canceling a deletion request
During the 14-day grace period, sign in again and use Restore account on the pending-deletion screen (/account/deletion-pending). After anonymization completes, the account cannot be restored.
Need help?
If you cannot complete deletion in the app, email support@vedicmarriage.ai from your registered address and include your member ID or registered phone. Related policies: Privacy, Terms, and Refund policy.
Deleting your account does not create a refund entitlement for unused subscription time. See the refund policy for exceptions required by law.