VedicMarriage
Report an Unauthorized Transaction
VedicMarriage.com is the merchant of record for payments on this website and in the VedicMarriage app. We are the first point of contact for a charge you did not authorize.
What counts as an unauthorized transaction
- Charge I did not authorize
- Charge for a subscription I did not sign up for
- Duplicate charge
- Charge after I cancelled
- Charge I do not recognize on my bank statement
How to report
- Gather details: transaction ID, date, amount, and the last 4 digits of the card or the UPI reference.
- Fill the dispute form on this page, or email support@vedicmarriage.com.
- We acknowledge within 24 hours.
- We investigate and respond within 5 business days.
- If eligible, the refund is issued to the original payment method.
Dispute form
Secure paymentsEmail support@vedicmarriage.com if you prefer. We acknowledge within 24 hours.
View your transaction history
You can report a charge without an account. Signed-in members can also open past payments, including subscription renewals, from transaction history.
Sign in to view your transaction history. You can still submit the dispute form on this page without signing in.
Contact options
- Email: support@vedicmarriage.com
- Use the dispute form on this page
- Phone / WhatsApp: 7894372315 (WhatsApp only)
- Support hours: Mon–Sat, 10:00–18:00 IST
Refund and chargeback policy
If we confirm an unauthorized charge, we will refund it in full to the original payment method within 5–7 business days. If you have already raised a chargeback with your bank, please also inform us so we can coordinate.
Secure payments
Payments are processed by PCI DSS-compliant processors. Full card numbers are not stored on our servers.